FanShield is an insurance product for fans with tickets to live events. Once you’ve completed an order (and opted to purchase the FanShield insurance), FanShield will send you a confirmation email separate from the one you’ll receive from EventSprout. This email will outline all insurance-related information.
Although purchased through EventSprout, FanShield is a separate entity and all insurance-related questions should be directed to them via the following channels:
- Domestic: email@example.com
- International: firstname.lastname@example.org